General Questions
HD vs Full HD vs 4K — What’s Best for Your RV Setup?
Resolution refers to how many pixels make up the screen. Choosing the right TV for your caravan isn’t just about picture quality. It’s about balancing clarity, viewing distance, and battery usage. When choosing your ENGLAON TV, focus on:. HD TVs are
Can I Wall Mount My ENGLAON TV? Will It Fit My Existing Bracket?
Yes. All ENGLAON Caravan TVs are wall-mountable and support standard VESA mounting. Most caravan TV brackets support VESA 100 × 100. To check your TV:. Example:100mm × 100mm = VESA 100 × 100. If your TV uses:• 100 × 100. It can be installed directly
What’s the difference between 12V TV and home-use TV?
The key differences below explain why 12V TVs are better suited for caravan and motorhome use. ENGLAON 12V TVs = One TV, Two Environments
Can I use ENGLAON TVs on 12V, 24V, and 240V?
Most ENGLAON TVs support a wide voltage input range (typically 10–30V DC), with built-in Surge Protection. This allows safe operation on 12V and 24V systems, and also on 240V. Surge protection refers to the TV’s ability to safely tolerate voltage flu
How much power does my ENGLAON TV draw?
ENGLAON TVs are designed for low power consumption, making them ideal for caravans, RVs, boats, and off-grid use. Most ENGLAON TVs consume:. A 60W TV typically uses around 40–55W in real use. How to choose the Correct Replacement Power Adapter. Order
How to Find Your TV Model Number and Serial Number
You can find your TV model number and serial number on the label located on the back of your television. Turn the TV around and look for the information sticker on the rear panel. Look for the field labeled “Model”. Example:LED27X90 (highlighted in y
How to Identify VESA Mounting Pattern , When a VESA conversion adapter may be required
This guide explains two key things when installing or requesting support for your ENGLAON TV:. What VESA mounting patterns mean. When a VESA conversion adapter is required. VESA is the international standard used for TV wall mounts and brackets.The n
Replacement Quality TV
At ENGLAON, we understand that customers may have questions when receiving a replacement unit — especially around what “replacement quality” means. This guide explains the difference clearly, so you know exactly what to expect. It is a fully inspecte
Can I upgrade the software of the TV’s operating system?
ENGLAON smart TVs support software (firmware) updates to improve performance, fix bugs, and maintain app compatibility. These updates are usually delivered automatically over the internet (OTA) or can be manually checked in settings. ENGLAON TVs can
Can I Use a 240V TV in My RV?
Yes, you can use a 240V TV with an inverter. However, whether you should depends on how you actually use your RV. (Based on a 60W TV — e.g. ENGLAON 4K Google TV LED32X90PRO). With a 240V TV:Battery (12V) → Inverter (240V) → TV converts back to low vo
What is Chromecast ?
Chromecast is a feature developed by Google that allows you to send (cast) content from your phone, tablet, or laptop to your TV. When you cast:. All ENGLAON Android TV & Google TV models come with Chromecast built-in. Not all Only TVs with Android T
Do I need Internet to Use ENGLAON Android TV / Google TV?
No. but internet is required for full smart features. You can still use your TV as a normal TV:. The TV will function like a standard non-smart TV. To use smart features, you’ll need a connection:. Without internet, these features will NOT work.
Do I need Google Account/Gmail to Use ENGLAON Android / Google TV?
Yes — you can skip it. All ENGLAON Android TV / Google TV models support Basic TV Mode (no Google account required). ENGLAON Android TV / Google TV systems are fully integrated with Google services. The wording and steps vary depending on system vers
HDMI Versions, ARC vs eARC — What’s the Difference and Why It Matters?
HDMI is the connection used to send video and audio from an external device to your TV. Common HDMI devices include:. For most everyday use, the most important things to check are:. HDMI version and ARC / eARC are related, but they are not the same t
See ENGLAON TVs at BCF Stores Across Australia
Selected ENGLAON products are available at BCF stores across Australia.These locations provide a convenient way to view selected models in person before purchase. Click below to view all BCF store locations and find your nearest store. The following
Buy ENGLAON via Supercheap Auto (Special Order Only)
Supercheap Auto operates 300+ stores nationwide, covering all major regions across Australia.ENGLAON products are available via their Special Order system. Supercheap Auto functions as an order and pickup channel, not a display location. Process:. Ty
What is the difference between LED24M80 and LED24X80?
Both the LED24M80 and LED24X80 are 24" Full HD smart TVs using the same Google TV platform, so the main difference is not the operating system or core smart features. The key difference is the overall product design, cabinet style, backlight structur
How Do I Claim the ENGLAON 6-Month Warranty Extension?
To apply for the ENGLAON 6-month warranty extension, please complete the warranty extension application form and upload a screenshot of your Google review. You will need to provide the same name, email address, and order number used when placing your
ENGLAON 3 Years Extended Warranty – How Do I Add It?
ENGLAON offers a 3 Years Extended Warranty option on selected TV models. Please note: “3 Years Extended Warranty” means a total of 3 years of warranty coverage from the original date of purchase, including the standard manufacturer’s warranty period.
What to Expect When Claiming Warranty with ENGLAON
ENGLAON handles approved warranty claims on a return-to-base basis. This means that if your product is suspected to have a fault covered under warranty, it may need to be returned to ENGLAON or our nominated service location for inspection, testing,
Using Your ENGLAON 12V TV Outdoors
ENGLAON 12V TVs can be used in outdoor-style travel settings such as under a caravan awning, inside an annex, or in a covered and shaded area. For the best viewing experience, we recommend using your 12V TV in an indoor, covered, or shaded location.