Ordering and Shipping
How ENGLAON orders are processed, delivery times, tracking information, and common shipping questions.
Placing an Order
Yes. Our Customer Care Team is happy to assist with phone orders during business hours. Australia: 03 9121 3737New Zealand: 0800 00 55 01. For faster processing, we recommend ordering directly through our website whenever possible. Once your order is
Delivery & Shipping
• Free standard shipping on orders over AUD $50 for standard-size items.• Orders below AUD $50 incur a flat-rate shipping fee of AUD $10. For oversized products (such as larger TVs or outdoor TVs), shipping costs vary depending on the product size an
Tracking Your Order
After your order has been dispatched, you will receive a tracking number via email or SMS. This allows you to:. • Track your parcel location• Monitor delivery progress• Check estimated delivery dates. Please note that tracking information may take up
Delivery FAQ
Most deliveries require a signature upon receipt to ensure your order is delivered safely. However, depending on the courier and your location, the parcel may sometimes be left in a safe place if it is considered secure. If you are not available when
Showroom & Store Pickup
Yes. Our Campbellfield, Victoria showroom displays the full range of ENGLAON TVs and accessories. At our showroom, you can:. • View selected products in person• Try selected models before purchase• Receive expert product advice• Explore a wide range
ENGLAON Promo & Discount Codes – How to Get and Use Them
This guide explains:. • How to get an ENGLAON discount code• How to apply the code at checkout• Why a code may not be working. There are several official ways to receive an ENGLAON discount code. Eligible seniors can receive a $30 discount on orders
Payment Options
* Subject to availability at checkout** Bank details will be displayed after selecting Bank Deposit at checkout. Payment methods are dynamically shown at checkout based on:. Yes. All transactions are encrypted and processed through secure payment gat
What Should I Do If My ENGLAON TV Is Damaged on Arrival?
What Should I Do If My ENGLAON TV Is Damaged on Arrival?. If your ENGLAON TV appears to be damaged when it arrives, please contact us as soon as possible so we can assess the issue and advise the correct next step. Damage on arrival claims must be su
How do I check if my ENGLAON product is on sale
ENGLAON may run seasonal sales and promotional offers from time to time. These may vary depending on the product, promotion period, discount amount, website region, and stock availability. The best place to check current sale offers is our Sales Page