Troubleshooting your Englaon Outdoor TVUpdated 2 months ago

Problem areas and potential solutions for your Englaon Outdoor TV

Power supply not receiving/ giving power

Check connection between power lead and PSU - green light should be visible on PSU

Remote not emitting signal

Try new battery in the remote

DTV - No signal

Auto-tune using DTV Auto-search in menu

Aerial problem

Try TV on another aerial in different location - if picks up channels, likely an issue with the location of the bathroom aerial

DTV - Inteference on screen

Caused by equipment around the the aerial, move aerial to different position away from any power cabling

HDMI - No signal

Check connection on TV and source

Source emitting 4K signal

Scale down resolution from source to 1920x1080 (1080p)

USB - Media cannot be played

File format not compatible, change file format and attempt to play

Wifi - No Connection

You may be too far from router and require Wifi extender

Smart screen not moving with buttons

Stuck in mouse mode, press blue button on remote to toggle mouse mode off to use menu

No sound - Speakers

Try mute button on remote, try to route to external speakers. Disconnect audio out/earphone port and check audio connection at either end.